Privacy Policy
Last updated: August 2026
1. About this policy
This Privacy Policy explains how The ScoreSmiths (“we”, “us” or “our”) collects and uses personal information when you visit our website or contact us about our services.
The ScoreSmiths is not currently a limited company.
If you have any questions about this policy or how we use your personal information, please contact us at info@thescoresmiths.com.
2. Information we collect
When you contact us through our website, we may collect:
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Your first and last name
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Your email address
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The services you are interested in
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Information you provide about your project, including details such as instrumentation, number of songs and deadlines
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Any other information you choose to include in your enquiry
We only ask for information that is relevant to responding to your enquiry and providing our services.
3. How we use your information
We use the information you provide to:
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Respond to enquiries and requests for quotations
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Understand your project requirements
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Discuss and provide the services you request
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Communicate with you about your enquiry or project
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Keep appropriate records relating to enquiries and services
We do not currently use information submitted through the website to send marketing newsletters or advertising.
4. Our lawful basis for processing
Where you contact us to ask about our services or request a quotation, we generally process your information because it is necessary to take steps at your request before entering into a contract.
Where we need to retain information for other legitimate business purposes, we may rely on our legitimate interests, where those interests are not overridden by your rights and interests.
We will only use your personal information for purposes that are compatible with those described in this policy, unless we have another lawful basis for doing so.
5. How your information is collected and stored
Our website and contact forms are provided through Wix. Information submitted through the website may therefore be processed and stored using Wix’s systems.
Wix may also use cookies and other technologies necessary to operate and secure its platform. Wix provides information about cookies used by its platform and recommends that website owners explain the cookies used on their sites. (Wix Help Center)
We do not currently use Google Analytics, Meta Pixel or similar third-party advertising or analytics tools on this website.
6. Who we share your information with
We do not sell or rent your personal information.
We may use service providers, such as our website provider Wix, where this is necessary to operate the website and handle enquiries.
We may also disclose information where we are required to do so by law or where necessary to establish, exercise or defend legal claims.
7. How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including dealing with your enquiry, providing services and maintaining appropriate business records.
The exact period may depend on the nature of the enquiry or any resulting business relationship.
We will review information periodically and delete or securely dispose of personal information when it is no longer reasonably required.
8. Your rights
Depending on the circumstances and the lawful basis for processing, you may have rights under UK data protection law, including the right to:
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Request access to the personal information we hold about you
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Ask us to correct inaccurate or incomplete information
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Ask us to erase your personal information where there is no good reason for us to continue processing it
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Ask us to restrict how we use your information in certain circumstances
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Object to certain types of processing
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Request your information in a portable format where the right applies
If you wish to exercise any of these rights, contact us at:
9. Complaints
If you have concerns about how we have handled your personal information, please contact us first at:
You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO).
Further information about making a complaint is available from the ICO.
10. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our services, the website or our legal obligations.
The latest version will always be published on this page.
11. Contact
For questions about this Privacy Policy or your personal information, please contact:
The ScoreSmiths
Email: info@thescoresmiths.com